Refund policy

We want you to be fully satisfied with your purchase from Pallap USA! If for any reason you're not happy with your order, you have 30 days from the date of delivery to request a return or refund.

Return Guidelines:

  • Items must be returned in their original condition, unworn, and in the original packaging.
  • Refunds will be issued to the original payment method once the returned item is received and inspected.
  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

To initiate a return, please contact us at info@pallapusa.com with your order details.

Thank you for choosing Pallap USA, and we look forward to serving you again!